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Ongoing ticket not resolved

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Mark Sinnett medal 5000
4 years 215 days ago
2 weeks on and ticket CJP-824343 is still unresolved. Starting to get rather annoyed by this. 
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José Trujillo medal 5020
4 years 215 days ago
Hello Mark,

I am really sorry for this, I have taken this case personally, it will be resolved in the following hours. I have opened an internal investigation with support department to clarify what caused this unacceptable delay. Thank you for your comprehension.
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José Trujillo medal 5020
4 years 215 days ago
Hello Mark,

This should be fixed now, please let me know. :)
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Mark Sinnett medal 5000
4 years 215 days ago

José
Hello Mark,

This should be fixed now, please let me know. :)


All good, thanks Jose

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