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Unresolved
Pit time Austria

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medal 5163
68 days ago
What did you try to do?
normal stop

What happened instead?
had over 20 seconds add on top of the normal pit stop time

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
IOS

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
would not surprise me

Additional comments:
all the rest of my stops were normal but had 2 very very weird laps first in and out laps
average lap times of 59 seconds then the in lap was 1:17.370 and out lap 1:18.338
md-quotelink
medal 5828
68 days ago
This is normal, if I remember correctly they changed some pit times to be about 25 seconds, but you did indeed get two very slow laps, maybe you ran out of fuel just before the pits?
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medal 5030 SUPER MOD
68 days ago
Strange indeed. Time lost in each of your pit stops approx.

Pit 1: 36.1 secs
Pit 2: 27.6 secs
Pit 3: 25.3 secs

Pit 1 does seem extraordinary and the only explanation I can think of is like Titan Jr says, you ran out of fuel. I don't want to waste Support Team time on a wild goose chase so before I escalate this please can you confirm the fuel remaining on laps 16, 17 and 18.

Thanks.
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medal 5163
67 days ago
I didn’t run out of fuel in the first stint so it was not that I’d expect a couple of seconds if I had but not to the extent that occurred 
Amount of fuel left at the end of the laps was
16 - 5.1L
17 - 3.1L
18 - 1.2L
md-quotelink
medal 5828
67 days ago

Jim
I didn’t run out of fuel in the first stint so it was not that I’d expect a couple of seconds if I had but not to the extent that occurred 
Amount of fuel left at the end of the laps was
16 - 5.1L
17 - 3.1L
18 - 1.2L


Were you behind a car that ran out of fuel?

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medal 5100 MODERATOR
67 days ago

Titan
Were you behind a car that ran out of fuel?


VinoTinto Racing Point was in front of Jim, pitted in the same lap and had bad in/out laps too.

Inlap : 1:17.557
Outlap : 1:18.681
md-quotelink
medal 5828
67 days ago

M.

Titan
Were you behind a car that ran out of fuel?


VinoTinto Racing Point was in front of Jim, pitted in the same lap and had bad in/out laps too.

Inlap : 1:17.557
Outlap : 1:18.681



Ah thanks, I guess this might be the reason of his bad stop
md-quotelink
medal 5163
63 days ago
what? so he affected my race but no one else's as there were cars between us on track? or more likely sounds like there was a issue that happened twice right?
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medal 5163
54 days ago
guessing there is not going to be a response further? thats helpful i take it no one actual knows what happened but dont want to say that?
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