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Forums > Global Forums (English) > Bugs

Unresolved
IGP 3D Doesnt work on pc

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Laurence Whateley 5000
3 years 360 days ago
What did you try to do?
i tried running 3d and it gives me a blank screen

What happened instead?
it doesnt load and comes up with a blank screen

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
windows 10

Which browser did you experience the problem in?
google chrome, slimjet, mozilla firefox, opera

Can the bug be reproduced?
yes

Additional comments:
can someone tell me how to fix it
Connor Cooper 5515 Super Mod
3 years 360 days ago
Hello,

This could be linked to the servee problems impacting setup and strategy. Please see this thread for more information (https://igpmanager.com/forum-thread/45071)
Jack Basford 5036 CEO & CTO
3 years 360 days ago
I don't think it's correlated to the server problems. Could you please share a video (e.g. YouTube or somewhere) of the app launching to show us how it looks?

Please also check that your internet connection is stable and let us know what your hardware specs are (RAM, GPU, CPU etc.).
Graeme Whateley 5000
3 years 357 days ago
hey jack my step son just posted a video on his youtube channel daniel klerck 
Mahatma Coat 5000
3 years 357 days ago
heres my step dads computer hardware specs
AMD A10-7300 radeon r6 10 compute cores 4c +6g 1.90ghz

Installed ram 16.0gb (14.9 gb usable)
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