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Forums > Global Forums (English) > Bugs

Unresolved
Not able to buy from shop

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Maikhar Parikh medal 4983
3 years 149 days ago
What did you try to do?
Buying money from shop deals using tokens. Keeps giving me insufficient token errors when I definitely have enough tokens

What happened instead?
Gives me error

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPad and s10+

What is the operating system?
iOS

What is the version number of the operating system?
Not sure

Can the bug be reproduced?
I tried it 2-3 times

Additional comments:
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Frank Thomas medal 4981 Moderator
3 years 149 days ago
Hello Maikhar, thanks for reporting this. The devs are aware of this and hopefully fix this issue soon.
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Maikhar Parikh medal 4983
3 years 149 days ago
Hi, can i still avail the deal somehow?
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Frank Thomas medal 4981 Moderator
3 years 149 days ago
If you assigned a login method to the account you can try if the shop works on browser at https://www.igpmanager.com .
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Maikhar Parikh medal 4983
3 years 149 days ago
I eventually ended up buying with 5 tokens from the normal deals
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