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daily reward reset early

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medal 5000
3 years 140 days ago
What did you try to do?
tried to collect my daily reward

What happened instead?
my daily reward had always been from Friday ("Day 1") through Thursday ("Day 7"). But yesterday it gave me day 1 reward instead of day 5. Nothing else has changed, such as league seasons or changing drivers or staff or anything. I still count on those free setups on day 7. Just wish I knew what happened.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
V60 ThinQ 5G UW

What is the operating system?
Android

What is the version number of the operating system?
Android version 11
Software version V600VM20c

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Today shows day 2 gift and not day 6

Additional comments:
pleeeeeeaaaaase help :-)
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medal 4942 Super Mod
3 years 140 days ago
Hello,

Has there been a day where you didn't collect your daily reward or didn't log in to claim it? This would cause the daily reward to reset to day 1 on your return and could explain why you aren't on day 7 today.
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medal 5000
3 years 139 days ago
No i play every day. Even on weekends when there are no races in my league, i log on to do driver training, collect rewards, and watch ads.

Hmm, it is possible that i did it later than usual and did not realize it was after 8pm my local time. Would have been highly unusual to not do it earlier, but i suppose it is possible. Since i cannot confirm or deny when i collected it on monday, i may need to take that as the answer. Sorry.
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medal 4942 Super Mod
3 years 139 days ago
Hello,

Earlier today, I was made aware that the developers have been making some changes to the game and this may have lead to your daily rewards problem. I have asked whether it is possible for your daily rewards to be put back to where is should be. 
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medal 5000
3 years 139 days ago
aahhhhhh.... interesting.

very much appreciate your assistance on this. thank you!!  :-)
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medal 5380
3 years 138 days ago
Hello,

Several other managers and myself are experiencing the same problem. Several managers in my league (https://igpmanager.com/app/p=league&id=7332; I run using a different account) have expressed the same problem on the league wall. I don't know the best way to report this, as my specs are not the same as the others.

Thank you!
Chris
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medal 6091 Community Manager
3 years 138 days ago
Chris
Hello,

Several other managers and myself are experiencing the same problem. Several managers in my league (https://igpmanager.com/app/p=league&id=7332; I run using a different account) have expressed the same problem on the league wall. I don't know the best way to report this, as my specs are not the same as the others.

Thank you!
Chris


Hello,

I see you claimed the DR today 3 hours ago. Are you experiencing this problem or not?
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medal 5538 CEO & CTO
3 years 138 days ago
As mentioned above, there has been a lot of work going on in this area and others this week to close down loopholes. In this case, a handful of people had worked out a way to redeem Daily Rewards multiple times. That exploit was patched, then last night we deducted every single invalid Daily Reward from anyone who had used that exploit, balance is restored! If we disrupted your Daily Reward cycle in the process I can only apologise. It was for a good reason.
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medal 5000
3 years 138 days ago
On that note: Is there (going to be) any kind of bug bounty program?
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