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Forums > Global Forums (English) > Bugs

Unresolved
Help Required on 3D

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Laurence Whateley 5000
3 years 354 days ago
What did you try to do?
tried to load a 3d race

What happened instead?
this comes up Failed to load PlayerSettings (internal index #0).
Most likely data file is corrupted, or built with mismatching
editor and platform support versions.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
windows 10

Which browser did you experience the problem in?
Mozilla Firefox

Can the bug be reproduced?
no it cant

Additional comments:
can someone please help me
José Trujillo 5059 Community Manager
3 years 353 days ago
Hello,

Can you try to reinstall please? Thank you!
Laurence Whateley 5000
3 years 353 days ago
i just uninstalled it and re installed it but it is doing the exact same thing
José Trujillo 5059 Community Manager
3 years 352 days ago
Hello Graeme,

I have let the developer in charge of this area know about this. As soon as he answers me I will contact you. For the moment you will need to use the web version with 2D. I appreciate your understanding.
Laurence Whateley 5000
3 years 351 days ago
hey thanks i have been using the 2d until 3d is actually working it was working fine until igp brought out an update and do we have to download unity
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