Jeff Bayless medal 5000 2 years 295 days ago
What did you try to do?
Collect daily reward
What happened instead?
For three consecutive days the daily reward is greyed out, not allowing me to collect
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Moto G6 Play
What is the operating system?
Android
What is the version number of the operating system?
9
Can the bug be reproduced?
Each day after midnight for the past 3 days the daily reward is greyed out
Additional comments:
Email from IGP Manager:
Daily Rewards
Hi Jeff
It was brought to our attention that this account received an unusually high amount of Daily Rewards due to a loophole that was recently patched.
Jack Basford medal 5145 
CEO & CTO 2 years 295 days ago
Hi Jeff, looking in to your case specifically and your account history with Daily Rewards I am going to conclude that this wasn't your fault.
You were one of a handful of people who got caught in an updated Daily Rewards system going live on the 29th to address a loophole some people were exploiting. As the updated system was rolling out you and some others were able to claim multiple Daily Rewards at once. You'll be able to claim Daily Rewards again 1 week after that date, so I suspect from some point tomorrow. There's no further action required, it will just unlock as usual once you get back in to sync with the normal Daily Rewards cycle. It shouldn't take longer than 48 hours from now, so if it's still persisting in a couple of days let us know.
Max Trax medal 5000 2 years 295 days ago
I have not gotten my daily investment or parts for 2 days. Any reason for that?
