Daniel Lyons medal 5000 3 years 114 days ago
What did you try to do?
Tried to pit my car
What happened instead?
It carried on ans then retired ending my 100% finishing rate
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung
What is the operating system?
Android
What is the version number of the operating system?
11
Can the bug be reproduced?
Yes I have had/seen it a million times
Additional comments:
And plz don't say as you usually do 'did you press pit now as it auto pit came on cancelling the pit' because I literally watched my car drive past the pits saying pitting!
And it costs me a whole pile of points in the championship race due to bug that is in the game that just gets ignored
José Trujillo medal 6091 Community Manager 3 years 114 days ago
Hello,
I’m sorry for the inconvenience this may have caused. In first place I need Race ID and Driver ID in order to open an investigation with developer team please.
Dick Dastardly medal 5002 3 years 114 days ago
This seems to happens on a regular basis since the last update. I try to avoid it by manualling pitting, but have fallen foul of it a few times amd seen it happen to other players in the leagues I compete in.
Daniel Lyons medal 5000 3 years 114 days ago
José
Hello,
I’m sorry for the inconvenience this may have caused. In first place I need Race ID and Driver ID in order to open an investigation with developer team please.
Driver id: id=8945787
Race id: id=48175122
José Trujillo medal 6091 Community Manager 3 years 114 days ago
Hello Daniel,
I will let you know once the investigation concludes. Thank you very much for your cooperation.
Daniel Lyons medal 5000 3 years 113 days ago
José
Hello Daniel,
I will let you know once the investigation concludes. Thank you very much for your cooperation.
Ok thanks