Scout staff troubles

Maarten de Hoog
3 years 48 days ago

What did you try to do?
Buy staff member with tokens, a Young promising 5 star CD.
TD went flawless
Scout new talents not succesfull

What happened instead?
Tokens gone, no CD in staff had over 200 tokens, lost a lot in a few minutes.
Scouting new talents, other function made me loose even more

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone

What is the operating system?
iOS

What is the version number of the operating system?
Latest update

Can the bug be reproduced?
Did not try again

Additional comments:
Unpleasant surprised ?

I have the same problem (0)

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Frank Thomas Moderator
3 years 48 days ago

Hello Maarten, sorry about the problems. About refresh, hitting the button appeared to do nothing for me as well, but after leaving HQ to home screen and reopen HQ again a new list of staff shows up. Could you check and perhaps try to delete cache if still no new list?

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Jack Basford

CEO & CTO
3 years 48 days ago

Frank

Hello Maarten, sorry about the problems. About refresh, hitting the button appeared to do nothing for me as well, but after leaving HQ to home screen and reopen HQ again a new list of staff shows up. Could you check and perhaps try to delete cache if still no new list?

This sounds like a cache issue. Please try hard refresh (desktop browsers are likely to have issues if you have old tabs open etc.).

Maarten, it may be the same for you. I will return your Tokens but hopefully this was just a misunderstanding due to the cache not being cleared. The scouting is working here.

Please go to Settings > Clear Cache and try that before doing anything again.

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