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Connection Lag

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medal 6527
3 years 83 days ago
What did you try to do?
Tried to catch Drs, estimate distance to back markers and basically just race.

What happened instead?
Since the 3D update, there’s always been some sort of connectivity issue. Right now, the lag has become so bad it’s affecting proper boost usage which in turn affects the whole race.

Sometimes the visuals will show you behind about just a sec and by the time you blink, it’s updated and you are really about 5 secs behind. Imagine that happening just before the Drs zone. Total boost wastage.

Without knowing your cars exact position on the track, you really can’t have a proper race.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPad Mini 5

What is the operating system?
iOS

What is the version number of the operating system?
iOS 14

Can the bug be reproduced?
Yes, happens almost every race now.

Additional comments:
There are some races the visuals will show you behind a car you have about 2 secs on when you come out of the pits and then along the lap, you see your car just fast forward to its proper spot.
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medal 5000
3 years 83 days ago
its seems to work again, anyway last race was much better...  :)
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medal 5000
3 years 82 days ago

Mika
its seems to work again, anyway last race was much better...  :)



Doesn't work for me. There is so much jitter it's not even funny.

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medal 5000
3 years 82 days ago
there was lag today as well.
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medal 6527
3 years 81 days ago
Devs/support,

I understand y’all are busy with updates and ‘secret’ stuff. While I appreciate the innovative attempts, isn’t it pointless if we can’t play the game?
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medal 6571 Community Manager
3 years 80 days ago
Hello managers,

We are preparing an update that should improve this kind of behaviour, we recommend to play on the app when using mobile devices or tablets and the standalone app when using desktop (since this last on browser is using a very old version of WebGL, we will address this at some point in September).
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medal 5000
3 years 79 days ago
I dont agree to this.... i am using the app on by android it is Huawei mate 20x one the the best phones for gamings with good processors.

But I am facing the lag too..... sorry Noob i left your league as being online is more of a headache..... in offline league for now and might even quit the game.
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medal 5000
3 years 59 days ago

José
Hello managers,

We are preparing an update that should improve this kind of behaviour, we recommend to play on the app when using mobile devices or tablets and the standalone app when using desktop (since this last on browser is using a very old version of WebGL, we will address this at some point in September).



Hi Jose,


How’s this looking? The stuttering is quite bad. Any hope of a patch anytime soon?
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medal 6571 Community Manager
3 years 59 days ago
Hello,

We keep working on it.
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medal 6571 Community Manager
3 years 40 days ago
Hello managers,

A small update on the status of this. We are planning for the next version of the update to enter beta testing in the next few days. The reason we are taking longer than expected is that we prefer not to rush and release an update with a lot of fixes and that is stable.

Honestly, this update should have been how the 3D update should have been released, but not everything always goes as we wish and we have to meet deadlines that we had already set with the marketing teams, agencies and others. Once again I thank you for the wait and I am sure it will be worth it.
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medal 5000
3 years 40 days ago

José
Hello managers,

A small update on the status of this. We are planning for the next version of the update to enter beta testing in the next few days. The reason we are taking longer than expected is that we prefer not to rush and release an update with a lot of fixes and that is stable.

Honestly, this update should have been how the 3D update should have been released, but not everything always goes as we wish and we have to meet deadlines that we had already set with the marketing teams, agencies and others. Once again I thank you for the wait and I am sure it will be worth it.

Awesome, thank you guys! Will the browser version be playable again after this or will that be a separate update?


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medal 6571 Community Manager
3 years 40 days ago
WebGL (browser version) will take longer. Can I ask why you don’t give a try to the standalone app version?
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medal 6571 Community Manager
3 years 39 days ago
Oh! I understand now. Then unfortunately you’ll need to wait a bit longer (hopefully not much!). I appreciate your patience.
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medal 5000
3 years 39 days ago

José
Hello managers,

A small update on the status of this. We are planning for the next version of the update to enter beta testing in the next few days. The reason we are taking longer than expected is that we prefer not to rush and release an update with a lot of fixes and that is stable.

Honestly, this update should have been how the 3D update should have been released, but not everything always goes as we wish and we have to meet deadlines that we had already set with the marketing teams, agencies and others. Once again I thank you for the wait and I am sure it will be worth it.



Thanks, looking forward to it.
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medal 5000
3 years 35 days ago
I really hope the update will fix stability in 2D mode as well. As of now every race is like a 50/50 lottery: it either will lag and/or crash a lot or be absolutely smooth. Really looking forward to the update soon)
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