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Forums > Archive > 2011-2016

Service restart

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Jack Basford medal 5538 CEO & CTO
9 years 295 days ago (edited 9 years 295 days ago)
Around 40 minutes ago the service restarted, across the board, causing a connection problem error in the race viewers. Sorry for any inconvenience this has caused. A thousand different things can cause the same error. In this case it was an automatic OS update (like Windows update) which triggered it. A piece of software on the server was auto-updated / restarted which initiated a service restart. This was an oversight by the server management team we outsource to, who configure our servers. They will be disabling this feature to avoid any repeat occurrences.

I have manually restored all the races that didn't resume automatically. They did not resume because the resume code is still not live, and our sim developers are pushing to get that live as priority #1. It will allow races to seamlessly continue from where they were in the event of a service restart.

If any league hosts would like races in their league re-run or postponed, post here with the league ID and I will take care of it.
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