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Forums > Global Forums (English) > Bugs

Unresolved
Game not working on cellphone (Motorola Z)

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César Gámez 5000
3 years 245 days ago
What did you try to do?
I try to enter the live race

What happened instead?
It doesn't load and returns me to the main menu

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Motorola Z

What is the operating system?
Android

What is the version number of the operating system?
9

Can the bug be reproduced?
No

Additional comments:
Juanito Jones 5000
3 years 243 days ago (Last edited by Juanito Jones 3 years 243 days ago)
Did you guys, by any chance, cleared the app's data instead of using "Clear cache" inside the game?

I only had that after clearing the game up to "save space", but if you notice, the game shrinks to ~180MB instead of the ~650MB we download on the app store. It's almost like we "deleted" the race viewer as a whole thing detached to the game ?

Try re-installing the game and doing a restart on your phone to force things to be re-written and if should be fine ?
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