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Forums > Archive > 2011-2016

Subscription Monthly Fee

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Ben Whitehead 5000
10 years 134 days ago
I have enjoyed the game so far - only 2 races, however with my experience of older GP managment games i actually won my 1st ever race :)
So i decided to subscribe.

I selected the monthly 2.99 fee - i didn't select any bonus points - or whatever they are called, went through my paypal and paid.

After that i got a paypal email confirming payment

And the game thinks i have no subscription?

How is this possible?

Does it take a while for it all to register?

Or has there been a problem?
Yunus Unia Blunion 5006
10 years 134 days ago
Have you been able to access any subscriber only features?
Duncan Cunningham 5000
10 years 134 days ago
You get all the cool stuff up front for free for 10 races I think.  So, you are probably still getting all the features for free anyway, maybe it's going to be added to end of your trail period?

When did you start your account?
Yunus Unia Blunion 5006
10 years 133 days ago
Based on his team's join date, he started his account on 04 February 2015.
Ben Whitehead 5000
10 years 133 days ago
All working now, just took a while - ty all
Jack Basford 5036 CEO & CTO
10 years 132 days ago
FYI - It was most likely a PayPal eCheque. In other words, the subscription doesn't arrive until the payment arrives. It takes about 1-3 days to clear from PayPal usually as they have to withdraw the money from your bank account which is why there is a delay.

So, although it says the payment is successful, the system waits for the actual payment to arrive before creating the subscription. The simplest way to avoid this is to not pay by eCheque. :)
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