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Cannot place bid for staff or drivers

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This thread is closed because it is solved.
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medal 5000
2 years 346 days ago
What did you try to do?
Tried to place bid on driver and staff.

What happened instead?
nothing

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Samsung s 20+

What is the operating system?
Android

What is the version number of the operating system?
Android 11

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Edge/Chrome

Can the bug be reproduced?
yes, After the bid cycle is done the new one i cannot buy still

Additional comments:
I can purchase on my other account but not this one
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medal 5000
2 years 346 days ago
Clear your cache and it will then work
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medal 5000
2 years 346 days ago
Clearing Cache worked for my phone the Web Page is not grey on both accounts
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medal 5042 Community Manager
2 years 346 days ago
Hello,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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medal 5000
2 years 345 days ago
Same here. After new transfers system is rolled out, I cannot place bids. I'm going on the website over the mobile browser, not the app, but although the bidding window is still open (2+minutes to go), the place bid button is grayed out and cannot be used.
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medal 5042 Community Manager
2 years 345 days ago
Hello,

Please try again to clear cache, we have rolled out some hot fixes.
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medal 5097 CEO & CTO
2 years 345 days ago
In browsers on desktops you can simply do a hard refresh (CTRL+F5). In mobile browsers you will need to clear the cache. In the mobile app you should go to the settings page and clear cache from there.
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medal 5000
2 years 345 days ago
i can confirm it was solved by clearing browser data which is inconvenient for every session in every site is removed. but the issue got fixed 
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medal 5005
2 years 345 days ago
Clearing cache in iOS does not fix this problem

Very strange.  Account on iPhone works, account on iPad does not even after clearing cache.
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medal 5000
2 years 344 days ago
this seems to be fixed after the maintenance again. I haven't had a problem with the browser or phone after. 
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medal 5000
2 years 344 days ago

Mitchell
Clearing cache in iOS does not fix this problem

Very strange.  Account on iPhone works, account on iPad does not even after clearing cache.



May I ask if your iPad runs on a version below iOS 13?
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medal 5005
2 years 343 days ago
No it was iOS 14.8, but the issue seems to have cleared up today
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