ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
Token's disappeared and did not receive Driver after pressing Buy Now on a driver that was available.

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5586
2 years 342 days ago
What did you try to do?
Use "Buy Now" to procure a driver which had been released less than a minute ago from another team.

What happened instead?
Tokens for buy now were taken, Driver did not arrive at my team. Instead the driver had transferred into the new auction system.

Fortunately I was able to win that auction so at least I didn't miss out on the driver. (auction was won for 1 token)

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10 Home 19042.1288

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
Would need to spend tokens to attempt to recreate this, so No.

Additional comments:
Driver ID: 10458588
Manager ID: 2565926
md-quotelink
medal 5277 Super Mod
2 years 342 days ago
Hello,

Sorry to hear you've been affected by this issue.
I have flagged this thread to the support team. 
md-quotelink
medal 5000
2 years 340 days ago
Hello Michael,

Sorry for the inconvenience.
I have returned the token spent to buy back your driver and added compensation. Also, I checked your finances and the amount charged for the driver is unique, so no double charging.

Best Regards
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.