Mr Ferrari medal 5394 2 years 309 days ago (Last edited by
Mr Ferrari 2 years 308 days ago)
What did you try to do?
Race
What happened instead?
Started with a connection issue for everyone. Then when we quit and rejoined, timing board was wiped with no info, pit strategy was reset with previous stint of fuel and the cars were moving then stopping, moving then stopping constantly every few meters.
Then to top it off, every time a car pitted, it would show as having stopped on the last hairpin before pit entry. When it was my turn to pit, same thing happened. I quit and rejoined and it had placed my car on the grass by the Italy flag near the top of the map. Every car on the same spot and right through to the end of the race from there, no racing was visually possible. Timing screen showed the gaps of the cars aswell as allowed push level changes though, and could use boost, but no idea where it was using boost (as all of our cars were stationary in the same off-road spot) so was rendered very inefficient and ruined many people's race.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung Galaxy S10+
What is the operating system?
Android
What is the version number of the operating system?
11
Can the bug be reproduced?
I hope not. But it happened to most people in the race (only people I can't confirm are the ones who don't chat or weren't there)
Additional comments:
People in the race who used android or apple all had same issue. I can confirm I'm also on the latest updated version of the game.
Chandler Seita medal 5000 2 years 309 days ago
For it being reproduced, it’s near identical to what had happened in our Spain race a few days ago so that’s worth pointing out.
Liam McDonnell medal 5577 2 years 309 days ago
Chandler
For it being reproduced, it’s near identical to what had happened in our Spain race a few days ago so that’s worth pointing out.
Near identical initially with getting booted and fuel changing, but then the frozen in the pits was new, previously it would at least still keep running around the track
Mr Ferrari medal 5394 2 years 309 days ago
Worth noting aswell Mr Mod/Dev whoever deals with this, that 1 person who used an apple computer while racing through the Brave browser, said he had all the same initial lag and reset of fuel, but his last pitstop ran fine and he could see all the cars moving around the track
Liam McDonnell medal 5577 2 years 308 days ago
Maahir
Worth noting aswell Mr Mod/Dev whoever deals with this, that 1 person who used an apple computer while racing through the Brave browser, said he had all the same initial lag and reset of fuel, but his last pitstop ran fine and he could see all the cars moving around the track
It's now 2 confirmed, second was windows PC, unknown browser however
Connor Cooper medal 5139 Super Mod 2 years 308 days ago
Hello,
I have escalated this thread to the developers for investigation. I'm sorry to hear that you've been affected by this issue again.
I can see that you have requested a race re-run on the designated forum thread; I'll let the support team know so that the race can be repeated. Thank you.
Mr Ferrari medal 5394 2 years 308 days ago
Liam
Maahir
Worth noting aswell Mr Mod/Dev whoever deals with this, that 1 person who used an apple computer while racing through the Brave browser, said he had all the same initial lag and reset of fuel, but his last pitstop ran fine and he could see all the cars moving around the track
It's now 2 confirmed, second was windows PC, unknown browser however
He was using the Microsoft Edge browser.
And thanks Connor
