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Solved
No access to elite race

This thread is closed because it is solved.
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5000
3 years 112 days ago (Last edited by Patrick Mcmullan 3 years 112 days ago)
What did you try to do?
My League 75422
Normal racing was going ahead and the server kicked everyone out and no one was able to get back on. Rookie and pro were not affected.

What happened instead?
Race was half way through when it kicked everyone out.

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Oppo

What is the operating system?
Android

What is the version number of the operating system?
Snow cone

Can the bug be reproduced?
Has happened once before

Additional comments:
Has now happened again. 2 races in a row in Elite. Same league. 
5414 Super Mod
3 years 112 days ago
Hello,

I have escalated this thread to the developers for clarification on what could be causing your issue. Sorry for any inconvenience the issue is causing for your league.
5059 Community Manager
3 years 112 days ago (Last edited by José Trujillo 3 years 112 days ago)
Hello Patrick,

This is due to a team doing an excessive amount of pit stops which causes the race to crash. I’ve kicked that team from the league.
5000
3 years 112 days ago
Ah that actually makes sense. I was about to kick that team myself until I seen that they where already gone. Thanks very much! ?
5059 Community Manager
3 years 112 days ago
Hey Patrick,

I can set the race for rerun, as usual it would affect the three tiers, up to you as league host. Please let me know your decision.

Additionally I would appreciate if you explain to your league what happened, it's true that's a bug but mostly we should blame that team.
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