Patrick Mcmullan medal 5000 2 years 285 days ago (Last edited by
Patrick Mcmullan 2 years 285 days ago)
What did you try to do?
My League 75422
Normal racing was going ahead and the server kicked everyone out and no one was able to get back on. Rookie and pro were not affected.
What happened instead?
Race was half way through when it kicked everyone out.
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Oppo
What is the operating system?
Android
What is the version number of the operating system?
Snow cone
Can the bug be reproduced?
Has happened once before
Additional comments:
Has now happened again. 2 races in a row in Elite. Same league.
Connor Cooper medal 4927 Super Mod 2 years 285 days ago
Hello,
I have escalated this thread to the developers for clarification on what could be causing your issue. Sorry for any inconvenience the issue is causing for your league.
José Trujillo medal 6083 Community Manager 2 years 285 days ago (Last edited by
José Trujillo 2 years 285 days ago)
Hello Patrick,
This is due to a team doing an excessive amount of pit stops which causes the race to crash. I’ve kicked that team from the league.
Patrick Mcmullan medal 5000 2 years 285 days ago
Ah that actually makes sense. I was about to kick that team myself until I seen that they where already gone. Thanks very much! ?
José Trujillo medal 6083 Community Manager 2 years 285 days ago
Hey Patrick,
I can set the race for rerun, as usual it would affect the three tiers, up to you as league host. Please let me know your decision.
Additionally I would appreciate if you explain to your league what happened, it's true that's a bug but mostly we should blame that team.