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PC Update?

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medal 5000
2 years 230 days ago
How do we update the game on PC?
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medal 6083 Community Manager
2 years 230 days ago
Hello,

It’s still being processed, it’ll be available in the following hours. Thank you for your patience!
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medal 5000
2 years 229 days ago

José
Hello,

It’s still being processed, it’ll be available in the following hours. Thank you for your patience!



Thank you. Anything I need to do from my end, or will it occur automatically?
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medal 5646
2 years 229 days ago

AGGiE

José
Hello,

It’s still being processed, it’ll be available in the following hours. Thank you for your patience!



Thank you. Anything I need to do from my end, or will it occur automatically?



Usually once you open the app it's either updated or will begin to update. At this stage for me the app updater at the bottom says 'failed'. 
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medal 5342
2 years 229 days ago
Every time we get an update, there is a problem on PC I'm trying to enter the race for the past half an hour.. this is just ************

Update went to 150 %, stuck on start.. After the last update, I had to restart app 3 times to make it work.. 
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medal 6083 Community Manager
2 years 229 days ago
Hello Alain,

Can you try to reinstall from zero? I’m sorry for the inconvenience this may cause.
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medal 6098 CEO & CTO
2 years 229 days ago (Last edited by Jack Basford 2 years 229 days ago)
Given the size of this update, in some cases it makes more sense to uninstall and install it. The level of compression and size of the zip files used I think is creating issues on some devices.

I heard from one person earlier that they had to wait 5 minutes after the patcher had reached 100% complete waiting for the files to be extracted, but then it all worked.

More info on this:
All of the track art is included in this patch (it gets included even if there's a tiny change to the track files), and I think this is a big part of the problem. Imagine all that artwork being extracted from zip files by a software program that isn't a zip archive tool (the patcher) and it's easy to imagine it getting stuck or confused. Unfortunately, we have little control over the third-party patch tool as we didn't build it. In future we really must look to stop so much artwork being included in patch files though, this is something we were discussing internally.
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medal 5646
2 years 228 days ago

Jack
Given the size of this update, in some cases it makes more sense to uninstall and install it. The level of compression and size of the zip files used I think is creating issues on some devices.

I heard from one person earlier that they had to wait 5 minutes after the patcher had reached 100% complete waiting for the files to be extracted, but then it all worked.

More info on this:
All of the track art is included in this patch (it gets included even if there's a tiny change to the track files), and I think this is a big part of the problem. Imagine all that artwork being extracted from zip files by a software program that isn't a zip archive tool (the patcher) and it's easy to imagine it getting stuck or confused. Unfortunately, we have little control over the third-party patch tool as we didn't build it. In future we really must look to stop so much artwork being included in patch files though, this is something we were discussing internally.



Mine has updated to 4.100.. there is another update after this yes? 
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medal 6083 Community Manager
2 years 228 days ago
Hello Chris,

No, 4.100 is the current build.
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