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Forums > Global Forums (English) > Bugs

Unreproducible
Weird Screen Color

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Max Bronx 5000
3 years 52 days ago
Was hast du versucht zu tun?
Started App like every Day

Was ist stattdessen passiert?
Weird Screen color appeared and has stayed the last two days. Screen is Whiteish and Shows not all colors

Passierte das Problem, während du W-Lan, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder bei beidem aufgetreten?
App

Welches Gerät?
Samsung S 21 5G

Welches Betriebssystem?
Android

Auf welcher Version ist dein Betriebssystem?
Android Version 12
One Ui Version 4.1


Kann der Fehler wiederholt werden?
No idea, as it stays like this

Zusätzlicher Kommentar:
José Trujillo 5059 Community Manager
3 years 52 days ago
Hello Max,

Can you share a screenshot please? Thank you!
Max Bronx 5000
3 years 52 days ago

José
Hello Max,

Can you share a screenshot please? Thank you!



This must sound stupid but how can I do that ?
José Trujillo 5059 Community Manager
3 years 51 days ago
Hello Max,

You can follow this guide. There aren’t stupid questions! We’re happy to help. ?
Max Bronx 5000
3 years 51 days ago
https://prnt.sc/YouR0LKLD37C
José Trujillo 5059 Community Manager
3 years 51 days ago
Hello Max,

To me it looks like your device has activated the dark mode, which isn’t compatible with the app and forcing it in a erratic way.
Max Bronx 5000
3 years 50 days ago

José
Hello Max,

To me it looks like your device has activated the dark mode, which isn’t compatible with the app and forcing it in a erratic way.



Thanks that could be the problem. Thanks for your help
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