ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Archive > 2011-2016

Subscription Renewal

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Jake Thomson medal 5000
9 years 190 days ago
How do I un-renew my subscription for yearly payment? I would rather pay monthly at the moment as it makes it easier for myself.
md-quotelink
Jake Thomson medal 5000
9 years 189 days ago
???????????
md-quotelink
I B medal 6653
9 years 189 days ago
Go to

Account >> My subscriptions >> payments history

There's a link near the top to cancel

md-quotelink
Jack Basford medal 6098 CEO & CTO
9 years 188 days ago
You can follow these instructions to cancel any recurring payment profiles in PayPal:https://www.paypal.com/uk/webapps/helpcenter/helphub/article/?articleID=FAQ2145&m=SRE

The cancel link only works for Stripe subscriptions at present, IIRC. The reason for this is that we have not yet been granted PayPal Pro services, which would allow us to remotely cancel payment profiles in PayPal.
md-quotelink
Jake Thomson medal 5000
9 years 185 days ago
Nothing is coming up for it... where the subscription should be shown, it is not
md-quotelink
Jake Thomson medal 5000
9 years 185 days ago
Nevermind... I was on my wrong paypal account... derp.
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.