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Forums > Global Forums (English) > Bugs

Solved
Race viewer Windows 11

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Mark Bennett medal 5771
2 years 1 days ago
What did you try to do?
View a race

What happened instead?
New window opens, but nothing else happens, just a black screen

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 11

Which browser did you experience the problem in?
Chrome & Edge

Can the bug be reproduced?
Yes

Additional comments:
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aleman gik medal 6087
2 years 1 days ago
On windows 10, same problem, on Chrome, Opera and Edge.
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SA LAZ medal 5276
2 years 1 days ago (Last edited by SA LAZ 2 years 1 days ago)
aleman
On windows 10, same problem, on Chrome, Opera and Edge.


From the app, from Windows 10, it loads the resources at 100% and then it blok:
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SA LAZ medal 4851
2 years 1 days ago
Instead from google chrome it gives me this error:
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Gaetano Carbone medal 5118
2 years 1 days ago
For me the same as Sa Laz....
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Jack Basford medal 5145 CEO & CTO
2 years 1 days ago
Hi, this should be fixed now. Apologies for any inconvenience this may have caused.

We have had to start forcefully deleting old versions of the race viewer to ensure that everyone is updated to the new version (4.100). Please try clearing cache to ensure that you have the latest version.

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