Unresolved

Nothing works during the race

What did you try to do?
Hi, today (24.04.2022) at 21:30 Polish time we played the first race of the new season, I should add that this is the first race with the new "no refuelling" feature.

What happened instead?
Until about lap 8 everything was fine.

Then there were problems:

- Boost is not working

- Tire temperature does not respond to the driver's push setting

- The driver did not respond to the commands to enter the box

The race has become completely unplayable. The problem has been detected with all managers at the entire elite level and partially at other levels.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Huawei p40 Lite

What is the operating system?
Android

What is the version number of the operating system?
EMUI 12.0.0.220

Can the bug be reproduced?
-

Additional comments:
Video: https://youtu.be/swn6QrSJy0s

This seems like such a widespread problem. Can't the people who haven't upgraded be denied entry to the race? Otherwise the while experience is ruined for everyone and there is no point gaining entry to the race. Surely an error message on race load saying "please update the app"bwill suffice?

Got it, thank you for your quick reply. I hope this problem can be resolved quickly.