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Brazil adding extra laps to stint

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medal 5727
2 years 190 days ago
What did you try to do?
No-refuelling race 12ss-15s-15s-14s-13s strategy

What happened instead?
Game changed it to 12ss-16s-16s in-race at which point I realised what had happened. My pitbox is before the start-finish line and I am on the updated version of the app. Happened to my team-mates too

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy S10+

What is the operating system?
Android

What is the version number of the operating system?
12

Can the bug be reproduced?
Yes

Additional comments:
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medal 5002
2 years 189 days ago
I reported the same bug 8 days (https://igpmanager.com/forum-thread/49455) and am awaiting an outcome of an investigation.  It was also Brazil.


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medal 5727
2 years 166 days ago
FYI, 1 season on, we raced at Brazil again and the same bug appeared. Luckily this time we knew to look out for it and pressed pit manually, but hopefully this is on the devs radar to fix
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medal 6083 Community Manager
2 years 165 days ago
Hello Maahir,

Thanks for reaching out for your issue. I tried to replicate this issue in Brazil and Germany (we got reports about that track too) and I couldn't replicate it with our internal tools. I'm now reading the logs for your race which are being very helpful. Hopefully we can solve this issue as soon as possible.

We believe it's highly related to pit stops being before/after the finish line.
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medal 5000
2 years 133 days ago
I just experienced the same issue at Belgium.
wanted to do 6 9 10 9 9, game laughed and put me on 6 10 11 10 6. I have a very large car number as I did 17/16 glitch last season so is that involved?
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medal 5014
2 years 132 days ago
The same thing happened to me.
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medal 5000
2 years 129 days ago
The same thing happened at the Brazilian GP on July 18...
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medal 5411
2 years 124 days ago
it happened again at Belgium for me, now once with 100% and once at 50%
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medal 6083 Community Manager
2 years 123 days ago
Hello managers,

Today I found time to re-open the investigation about this issue. I've found something interesting, shared with devs in order to fix this bug. I'll keep you all posted.
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medal 5019
2 years 94 days ago
Nice work Jose and team
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