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Transfer error

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medal 5001
2 years 187 days ago
What did you try to do?
I tried to transfer a CD from 1 account to another.

What happened instead?
At first when I tried to do this I flopped and ended up releasing the driver. I thn bought back the driver and put it on the market. (This is from my account in The Extreme Series league). After placing it on the market I quickly bought the CD for 9 Tokens, but when I checked my drivers and staff it wasn’t there. Luckily I shortlisted the CD and noticed it was still on the market. I thn had to wait for the listing to be over and was forced to spend another token for the driver.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 12 Pro

What is the operating system?
iOS

What is the version number of the operating system?
4.101

Can the bug be reproduced?
I don’t know, first time it has ever happened to me and also first time I’ve heard about it.

Additional comments:
I’d like a refund on the 9 tokens I spent as I spent them to avoid sending the CD to the Transfer list, but was unsuccessful in doing that.
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medal 5001
2 years 186 days ago
Hello, still waiting for a response. 
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medal 5000 Super Mod
2 years 185 days ago
I'll flag the thread for support to investigate.
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medal 5304 SUPPORT AGENT
2 years 185 days ago
Hi Mo,

I'm sorry to hear about the problem you've had. To avoid problems, did the error happen to you using this account?
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medal 5001
2 years 184 days ago

Ovih
Hi Mo,

I'm sorry to hear about the problem you've had. To avoid problems, did the error happen to you using this account?


Sorry for the late response, I have just logged back into this account.


Yes this error happened on this account.
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medal 5304 SUPPORT AGENT
2 years 184 days ago
Hi Mo,

Thank you. I've refunded your tokens to your account.
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medal 5001
2 years 184 days ago
Thank you very much
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