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Unresolved
iOS login error, reverts back to previously open account.

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medal 5397
1 year 281 days ago
What did you try to do?
I tried to log out of one of my accounts and into another on iOS.

What happened instead?
What happens, a lot, is the game doesn’t load the 2nd account and reverts back to the original. This happens multiple times a day, across both my iPhone and iPad.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 12 Pro
iPad Pro 12.9

What is the operating system?
iOS

What is the version number of the operating system?
It’s happened across multiple versions of iOS and iOS for iPad.

Can the bug be reproduced?
Yes, multiple times, on both devices using Wi-Fi and mobile data.

Additional comments:
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medal 5420
1 year 281 days ago (Last edited by Michael Craig 1 year 281 days ago)
I get this issue when accessing iGP through the safari browser on an i-Phone 11. I don't recall having the problem using the app, but I change accounts much less frequently there.

I also experience the issue using the windows PC app. The issue here seems to be that whenever I login to a new account, it will clear cache on first login, and then revert to the previous state (this being either the account I was previously logged into, or if I was logged into no account, back to the login page.)
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