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medal 5255
2 years 136 days ago
What did you try to do?
what's wrong with the ads? They don’t appear as frequently this month

What happened instead?
they are not as many this month or is there a problem with the system?

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung 9

What is the operating system?
Android

What is the version number of the operating system?
?

Can the bug be reproduced?
only can see ads on app on smartphone

Additional comments:
the ads are getting fewer, or is it the system?
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medal 4927 Super Mod
2 years 136 days ago
Hello,

To quote the iGP Manager Community Manager, "If the button does not appear it is not iGP Manager's fault, it means that the advertisers of the platform have nothing to show at that time for your country/region. We can't do anything about it, it's something external and foreign to us."

You may find that ads seem to disappear if the ad provider doesn't have anything to show, and then in the coming days, ads for rewards will return. 
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medal 6083 Community Manager
2 years 136 days ago

Can the bug be reproduced?

only can see ads on app on smartphone 



Remember ads are only available for iOS and android app.
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