Bobby Brown medal 5000 2 years 126 days ago
What did you try to do?
Tried to buy a doctor for $120k
What happened instead?
Instead of $120k, it bid $2.6m.
When the auction ended there was no doctor received, but instead a driver.
I am now down $2.6m, have a driver I do not want, and no doctor that I do want.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
.
What is the operating system?
iOS
What is the version number of the operating system?
.
Can the bug be reproduced?
Not attempted
Additional comments:
Ovih Sapiens medal 5304 
SUPPORT AGENT 2 years 126 days ago
Hi Bobby,
As far as I can see, you have received a doctor (for whom you have bid). It is this one
Nathan Hill.
You also bid for a driver, which you received. I don't see any bugs.
Bobby Brown medal 5000 2 years 126 days ago
I purchased another doctor after the issue with the first.
Screenshots below of $2.6m bid on doctor…
https://imgur.com/a/Y2O2x5b
Ovih Sapiens medal 5304 SUPPORT AGENT 2 years 126 days ago
Hi Bobby,
Did you keep an eye on the bidding the whole time? Maybe someone bid after you and got the doctor. In your account records there is no reduction in money or token on that doctor.
Bobby Brown medal 5000 2 years 126 days ago (Last edited by
Bobby Brown 2 years 126 days ago)
Hi. I kept an eye, up to the very last second, as you can see from the images posted. It says “won”, and $2.6m… for a doctor. The price should have been $120k, as you can see from the price in the first image. Also, only one token used, so there could not have been any other bidders.
I ended up with a driver for that exact price ($2.6m) which I did not bid on.
I don’t know how much more I can explain. There are images that show this clearly.
Ovih Sapiens medal 5304 SUPPORT AGENT 2 years 125 days ago
Hi Bobby,
I have refunded your money and the token spent as that doctor never ended up on your team.
Bobby Brown medal 5000 2 years 125 days ago
Thank you, Ovih. I appreciate you dealing with this. ?
