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Rookie Promotions failed

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medal 5507
104 days ago
Hi, my name is Mark Hitchcock, I am the host of Liga Fantasma, league ID 142253. We have just finished a season, and the Top 4 in Rookie tier were not Promoted to Pro Tier as they should have been. There were 19 teams in Rookie, so enough for Promotions. Promotions were activated and indeed the Top 4 Pro teams were correctly promoted to Elite as expected. Could you please look into why this hasn't happened for the Top 4 rookies please? Thank you for your help and assistance with this issue. 
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medal 5240 SUPPORT AGENT
103 days ago
Hello Mark,

I've promoted the teams. I'm sorry for any problems this may have caused.
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medal 5507
103 days ago
Hi Ovih, Thank you for resolving this issue. Much appreciated. 👍
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