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Forums > Global Forums (English) > Help & Support

Solved
Lost Access to new account

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Aditya Saikrishna medal 5000
2 years 78 days ago
What did you try to do?
I made a new account to join a new private league using Facebook.. I later went to my old account and then have been unable to login to the new one since

What happened instead?
It keeps guiding me to make a new team from scratch

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Realme Narzo 10

What is the operating system?
Android

What is the version number of the operating system?
Android 10

What operating system is your PC?
Windows 11

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
I'm not sure

Additional comments:
I made a purchase and am willing to provide the reference number and the team name/ user name
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Ovih Sapiens medal 5304 SUPPORT AGENT
2 years 78 days ago
Hello Aditya,

Please, would you be so kind to contact us via a ticket? Just click here to contact us. This way we can exchange your personal account details privately.
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