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Solved
Missing championship

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medal 6086
2 years 49 days ago
What did you try to do?
After finishing first in my league Elite championship, I expected the championship to be added to my profile and the season championship announced on the league wall in the home screen.

What happened instead?
The number of championships on my profile did not change and no season championship was announced. I should be on 3 championships on my profile but I'm still at 2... And no league wall announcement of the season champion

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy S22

What is the operating system?
Android

What is the version number of the operating system?
Android 12

Can the bug be reproduced?
Not sure. This could of affected Pro and rookie champions in my league but I am not sure. I am also not sure if this has affected people from other leagues.

Additional comments:
League Link : https://igpmanager.com/app/p=league&id=22536

My team/account link : https://igpmanager.com/app/p=manager&tab=stats

Account ID : 2 4 3 9 4 7 5
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medal 4923 Super Mod
2 years 49 days ago
Hello,

I have flagged this thread to the support team. 

Apologies for any inconvenience this issue may have caused. 
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medal 5304 SUPPORT AGENT
2 years 49 days ago
Hello Riyam,

Unfortunately there is nothing I can do to add the championship for you. I'll report it internally, although I can't guarantee that the team will be able to fix it.
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medal 6086
2 years 48 days ago

Ovih
Hello Riyam,

Unfortunately there is nothing I can do to add the championship for you. I'll report it internally, although I can't guarantee that the team will be able to fix it.



Hi Ovih,


Thanks for your response. That's a little annoying but thank you for looking into this, hopefully the internal team can find a fix to this.

Thanks
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medal 6086
2 years 42 days ago
Any update??
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medal 5304 SUPPORT AGENT
2 years 42 days ago
Hello Riyam,

Unfortunately not, but as I explained to you in the previous message, it's something very complicated to solve and it depends on devs. 
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medal 5304 SUPPORT AGENT
2 years 41 days ago
Hello Riyam,

Your problem has been fixed. Thanks for your patience!
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