What did you try to do?
I bid for a driver. And won. Then had driver do test laps and set driver active for next race. Now driver is in another team? This all within 2 hours…..wtf?!?
What happened instead?
It’s now reverted to my previous drivers and I lost my bid monies and paid wages for a day when the contract was for 20 races.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Ipad
What is the operating system?
iOS
What is the version number of the operating system?
16
Ovih Sapiens 5023 SUPPORT AGENT 2 years 172 days ago
Hello,
I'm sorry to hear about the problem you've had. I've checked your account details and those of the player who ended up with the driver you bought. The conclusions I've reached after analysing everything are as follows:
- You auctioned the driver (by mistake, maybe). The other player signed your driver in an auction. He bid a token and the money was subtracted from his account in the signing.
- A bug. If you tell me you didn't put it up for auction, I believe you. However, I find it hard to believe that a driver would be put up for auction without notice when he is under contract with your team.
I'll refund you the token spent on this signing and a few more as compensation for the inconvenience caused. I hope you will be happy with this solution.
I am pretty sure I didn’t put him up for auction. I just bought him and had him all setup for the next race.
I did sell one of my other drivers. I don’t think I put any driver up for auction only just straight sold. Maybe I just missed it or something or fat fingered it.
Can you not check on whether I was compensated if he did in fact go to auction?
Either way it is what it is. I bid on two new drivers so moving ahead.
Ovih Sapiens 5023 SUPPORT AGENT 2 years 171 days ago
Hello,
As I told you in my previous message, your driver left through the market and you indeed received the money from the sale. I've added the token spent when you signed him plus compensation for any problems he may have caused you.
SUPPORT AGENT