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race restarted

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medal 5834
15 days ago
O que você estava tentando fazer?
was on the run

O que ocorreu de fato?
Yesterday during the Canadian GP the game started having connection problems and after the connection stabilized the race reset. we were around lap 35 and had to start all over again. And for some teams the tires were wrong, because I put them to start with I and in the case of rain to stay above 3.0mm, put the W tires used in the first race, but after resetting my drivers they should be in I since the rain was at 2.4mm plus both were from M.

O problema ocorre usando WiFi, internet móvel, ou ambos?
Wi-fi

O bug ocorreu no aplicativo, PC ou ambos?
App

Qual o modelo do seu celular?
Samsung galaxy m12

Qual o sistema operacional?
Android

Qual a versão do seu sistema operacional?
4.1

É possível reproduzir o problema?
No

Comentários adicionais:
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medal 5079 Super Mod
15 days ago
Hello,

Sorry that you've been affected by this issue.
I will escalate this thread to the developers' attention as a matter of a urgency. 

If you can, please send the race results link in this thread as it may help the developers diagnose and fix your issue. 

A race rerun can be requested by the league host in this thread - Race Rerun requests
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medal 5768
12 days ago
we had the same issue right now, Brazil, lap 36 disconnect and when we came back we were in lap three with wets on in the dry... kindly asked to redo the race tomorrow
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medal 4980 Community Manager
12 days ago
Hello,

Looks like the data for the race is corrupted so it’s better to skip the race and delete the results.
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medal 5768
12 days ago
how is that possible? is there an issue on your end?
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medal 4980 Community Manager
12 days ago
It’s something that could happen when re-running a race that crashed.
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medal 5768
11 days ago

José
It’s something that could happen when re-running a race that crashed.



will you delet yesterdays results then please? or has it been done already?
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medal 4980 Community Manager
11 days ago
Hey Diablo,

Should be done by now!
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medal 5768
11 days ago
Cheers mate, yes it has been
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