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Forums > Global Forums (English) > Bugs

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Did Not Receive Money From Selling Driver

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Harry Kanterman medal 5000
1 year 345 days ago
What did you try to do?
I tried to sell Cristian Moreno: https://igpmanager.com/app/d=driver&id=11605685&tab=attributes

I put him up for auction last night.

What happened instead?
I checked back this morning. Someone bought him, but I never received my 12.2 million I should've gotten. I still have 2.6m.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iPhone SE

What is the operating system?
iOS

What is the version number of the operating system?
16.0.3

What operating system is your PC?
Chrome OS

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Nothing unique. I know this has happened to others previously.

Additional comments:
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Connor Cooper medal 4927 Super Mod
1 year 345 days ago
Hello,

Sorry that you didn't receive your cash from the sale of your driver. 
I have flagged this thread to the support team's attention so that they can investigate. 
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 344 days ago
Hello Harry,

My apologies for the problem this may have caused you. You already have the money from your driver's sale in your account.
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Harry Kanterman medal 5000
1 year 344 days ago
Thank you Ovih!
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