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Forums > Archive > 2011-2016

Premium

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James Early medal 5000
8 years 361 days ago
I have been charged for another year of premium even though I do not play the game, I click cancel renewal and then PayPal tells me I need to click payment details to find the cancel button which takes me back to the cancel renewal page which takes me back to PayPal in an endless cycle...
How in the world do I cancel this thing?
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Yunus Unia Blunion medal 5404
8 years 361 days ago
Hey James, you will need to contact the helpdesk to get assistance with this issue.

http://igpmanager.com/account/helpdesk

iGP staff will handle your payment issue there once you submit a new ticket to the helpdesk.
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