What happened instead?
Purchased failed error code 7, but shows on Apple purchase history as pending and shows on credit card history
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
IPad Air 2
What is the operating system?
iOS
What is the version number of the operating system?
16.2
Can the bug be reproduced?
No idea
Additional comments:
José Trujillo 5208 Community Manager 2 years 88 days ago
Hello Dick,
If Apple marked the purchase as Pending the error is in their platform. I suggest you to reach them. Once you've the receipt you can send that to support via ticket and we'll be happy to help you. Unfortunately for the moment there's nothing we can do.
Ovih Sapiens 5023 SUPPORT AGENT 2 years 88 days ago
Hello Dick,
To make things easier for you, just click hereto send us a ticket.