Chen Horizon medal 5345 1 year 106 days ago
What did you try to do?
add engine points on a track and then save it
What happened instead?
didn't save
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
iPhone SE2
What is the operating system?
iOS
What is the version number of the operating system?
win10 21H2/iOS 15.4
What operating system is your PC?
win10
Which browser did you experience the problem in?
edge
Can the bug be reproduced?
it keep unsaved
Additional comments:
Niğdem B medal 5000 1 year 106 days ago
My engine supply has been opened, but even though I use the points for the tracks, my 101 points still remain as 101 points.
Pete Spinney medal 5919 1 year 106 days ago (Last edited by
Pete Spinney 1 year 106 days ago)
Same happened to me - clicked on save but it didn't and when you exit it discards the upgrade whether you save it or not.
Update: Wouldn't let me do it on PC, but seems to have worked on the app.
Gianfranco Scribi medal 5647 1 year 106 days ago
same here , on pc , i tried mozilla & edge as browsers but no good .
José Trujillo medal 4912 
Community Manager 1 year 106 days ago
Hello managers,
It looks like you've some old code cached. Please try to hard refresh your browser using the following instructions:
Chrome and Windows:
- Hold down Ctrl and click the Reload button.
- Or Hold down Ctrl and press F5.
Chrome and Mac:
- Hold down Shift and click the Reload button.
- Or Hold down Command, Shift and click the ‘R’ key.
Firefox and Windows:
- Hold down Ctrl, Shift and the ‘R’ key.
- Or Hold down Ctrl and press F5.
Firefox and Mac:
- Hold down Command, Shift and the ‘R’ key.
- Or Hold down Shift and press the reload button.
Safari:
- Hold down the option and command key then press the ‘E’ key.
Simon Hutchin medal 5701 1 year 106 days ago
I have same issue. I am using Opera browser.
Pete Harper medal 5466 1 year 106 days ago
I'm on an Android S10 and can't seem to save engine points either. Cheers, keep up the good work!
José Trujillo medal 4912 Community Manager 1 year 105 days ago
Hello managers,
As mentioned, you may have old code being cached, please read my comment above and follow the instructions.
No rm Ch medal 5409 1 year 105 days ago
Clearing cache half worked. I have +6 on the next track to race on through engine running. +2 through fuel supplier. I only get the +6 and not the fuel supplier
On iOS 16.2
David Lyons medal 5183 1 year 104 days ago
Alternative fix: Padlock on your URL bar. Click this > Cookies > Delete all cookies.
