Solved

Pilot change token error

Cosa hai provato a fare?
Last night while I was browsing through the aesthetic changes of the appearance of the pilot, after changing some parameters such as face, beard etc. the counter at the top right marked 25, until when I tried to change 2 hairstyles the counter began to mark 0, so I continued to change and change the appearance but after changing hair always marked 0 while maintaining the changes made. Then I clicked on the save button at the top right where it always indicated 0 tokens

Cosa è successo invece?
Despite indicating 0 I still removed the 25 tokens. I would kindly ask you to check and if you can return the 25 tokens to me by returning the appearance of my original as before the changes.

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Wi-fi

Il problema si è verificato nell'App, sul PC o in entrambi?
App

Qual è il modello del tuo dispositivo?
OnePlus 8t

Qual è il sistema operativo?
Android

Qual è il numero di versione del sistema operativo?
13

Può essere riprodotto il bug?
I also tried from PC with Windows 10 and from the Chrome browser from the phone and the bug recurs in the exact same way

Commenti addizionali:

This happened to me just yesterday, applying a hat. I lost 5 tokens doing so.

Thank you José for the prompt response. I recorded the video but how do I insert it here? 

Appena inviato José, e garzie a te davvero per la tempestività. Fammi sapere se lo hai ricevuto. 

Garzie 

Thanks to you José for the availability and speed with you solved the bug.. I'm happy to have helped you 

Can you also help me? Something similar happened to me few days ago, I tried changing my driver's special ability but nothing was changed and it charged me 50 tokens for it. This happened on the PC app of the game.

Edit: I tried editing my driver now and it's already showing the proper amount (when I did it the first time I have no idea it's supposed to be around 100 to 200 tokens though instead of 50). But in the bug that happened few days ago the rarity part wasn't available but the ability is there. I guess all good now. I don't mind not getting the 50 tokens.