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Solved
Pack didn't arrive

This thread is closed because it is solved.
1
This topic has been closed by the moderator
5000
2 years 167 days ago
What did you try to do?
Buy the £14.99 token package

What happened instead?
Took my money and I got it the receipt from Google of which I have the screen shot and email still, the money left my bank but it said something about insufficient permissions which I've never seen before

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung s21 ultra

What is the operating system?
Android

What is the version number of the operating system?
The latest version it's fully up to date

Can the bug be reproduced?
No it can't be reproduced by me as I'm not buying another pack that may not work

Additional comments:
I have the the email if that is needed as prove of the purchase not working, it happened at 13.40 UK time so 7 mins ago from when I press submit this thread
5275 Super Mod
2 years 167 days ago
Hey Jeff,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
5000
2 years 167 days ago
Thank you Connor, appreciate the quick response 
5051 Community Manager
2 years 167 days ago
Hello Jeff,

I manually added the tokens to the account. Thank you.
5000
2 years 167 days ago
Thank you Jose appreciate the help and quick response time 
This topic has been closed by the moderator
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