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Forums > Global Forums (English) > Help & Support

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Adverts only work sometimes

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Gracie Arturo medal 5000
1 year 271 days ago
Why do the adverts only appear sometimes? One day you can watch for Xp, cash, and parts then the next nothing. I have had a few days where no adverts pop at all. I even restart my device and still nothing. Wondering how to fix this so I can earn the extra stuff.
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José Trujillo medal 6083 Community Manager
1 year 271 days ago
Hello Gracie,

If the button does not appear it is not iGP Manager's fault, it means that the advertisers of the platform have nothing to show at that time for your country/region/device/language/etc. We can't do anything about it, it's something external and foreign to us.
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K K medal 5571
1 year 270 days ago

Gracie
Why do the adverts only appear sometimes? One day you can watch for Xp, cash, and parts then the next nothing. I have had a few days where no adverts pop at all. I even restart my device and still nothing. Wondering how to fix this so I can earn the extra stuff.




Gracie - I had the same problem on my iOS mobile.   I found that uninstalling and re-installing the App can work if you’re not getting the option of any videos in any area.    If not, it seems like it’s down to what Jose says ??

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