Cesar Andrade medal 5000 8 years 262 days ago
Hi,Just now, I buy 100RP ( 2,99£ ) by mistake, because I wanted to buy the monthly subscription. It is kind of easly get confused.
How can I transforme it in a monthly subscription?!Best regards,Cesar Moreira
Jamie R medal 5000 8 years 262 days ago
Hi Cesar,
I think you will need to raise a helpdesk ticket
Account -> My Subscriptions -> Helpdesk
https://igpmanager.com/account/helpdesk
Cesar Andrade medal 5000 8 years 262 days ago
I already did that, as the same time I wrote this topic...
Thanks
James Greer medal 5000 8 years 262 days ago
Unfortunately I don't think there is a lot can be done about it.
Just laugh and forget about it and learn from your mistake.
Though if you have 600 Points you can buy a monthly subscription in the rewards area.
http://igpmanager.com/play/?url=manager-rewards Yunus Unia Blunion medal 5404 8 years 262 days ago
Hi Cesar, the only way to solve your problem will likely be through the helpdesk. Anything regarding actual money is sorted out there.
Cesar Andrade medal 5000 8 years 261 days ago
Hi,
I already speak with them, and have my money back. They resolve my mistake in a very good way!!
Fantastic and very professional. This is the kind of publicity that really matters.. resolving the problems, and making your "costumers" happy.. that way we sure recommend the game!
Thank you, guys.