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Forums > Global Forums (English) > Help & Support

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Help about mobile app

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Marco Ifosz medal 5172
1 year 204 days ago
Don't really think this is a bug or anything but just enquiring about it.

On the mobile app I've always been able to watch like 9 or 10 adverts per day to gain xp, cash or driver health. This option stopped appearing for me a couple of weeks ago which is a shame as I used it daily.

Just wondering what this is controlled by and if anyone can shed any light on why it stopped appearing for me and/or help.
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José Trujillo medal 6083 Community Manager
1 year 204 days ago
Hey Marco,

It seems that your profile is not interesting for advertisers anymore. You can restart your profile by reinstalling the app, you would start getting new ads after that.
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Marco Ifosz medal 5172
1 year 204 days ago
Will do, thank you very much.
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