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Forums > Global Forums (English) > Help & Support

Solved
race shuts down

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Benjamin Rufer medal 6130
1 year 201 days ago
Was hast du versucht zu tun?
I was trying to log in to the race

Was ist stattdessen passiert?
It loaded, then I saw the race for a few secconds then it shuts down

Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
App

Welches Gerät?
Nokia G11

Welches Betriebssystem?
Android

Auf welcher Version ist dein Betriebssystem?
13

Kann der Fehler wiederholt werden?
It happens everytime

Zusätzlicher Kommentar:
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José Trujillo medal 6083 Community Manager
1 year 201 days ago
Hey Benjamin,

This crash was caused by shortage of RAM in your device. I recommend you to close other apps opened in the background. If this doesn't solve your issue you'll need to switch to 2D view from the app settings.
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Benjamin Rufer medal 6130
1 year 200 days ago
Thanks that helped
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