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Unresolved
Can't login to my Facebook account on phone

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medal 5000
1 year 215 days ago (Last edited by Emin Zeynali 1 year 215 days ago)
What did you try to do?
I was unable to login with Facebook account on my phone. This has always been a problem. But I did not write to you, because I hoped that you would be able to correct this.

What happened instead?
After several attempts, I received a message that my account was temporarily blocked. I went to Facebook, checked my account, it is not blocked. I can write posts, reviews, put likes, etc. But when I try to log into the game, it says that my account has been blocked.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Xiaomi Redmi 9

What is the operating system?
Android

What is the version number of the operating system?
12 SP1A.210812.016

What operating system is your PC?
Windows 7

Which browser did you experience the problem in?
Mozilla Firefox

Can the bug be reproduced?
I can send you my email and password. You can try to access the mobile version of my account through Facebook

Additional comments:
I was able to write to you only because I did not log out of my account on the PC. But I've always experienced similar problems logging in on PC as well. Help me please
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