Alexander Slyshalov medal 5006 1 year 167 days ago (Last edited by
Alexander Slyshalov 1 year 166 days ago)
Что Вы пытались сделать?
Reload, reinstall, VPN
Что случилось вместо этого?
Loading does not happen, returns to the main screen
Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Both
Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
App
Какая модель вашего устройства?
Samsung galaxy A40.
Какая операционная система?
Android
Какой номер версии операционной системы?
Может ли баг быть воспроизведен?
The bug happens all the time.
Дополнительные комментарии:
José Trujillo medal 6083 
Community Manager 1 year 165 days ago
Hey Alexander,
I would like to explain why, as a Russian player, you are unable to connect to our game using our server provider, Amazon Web Services.
Due to the current sanctions imposed by the Russian regime, certain restrictions have been placed on companies like Amazon. These sanctions limit the ability of Amazon Web Services to provide services to individuals or organizations within Russia. As a result, we are unable to offer game connectivity to players in Russia through Amazon Web Services (including VPN in certain cases)
We understand that this situation is unfortunate and may be disappointing for you as a player. However, it is beyond our control, and we apologize for any inconvenience caused. We encourage you to stay updated on any changes to the sanctions or seek alternative solutions that may allow you to access the game. Thank you for your understanding.
It is not a bug so I move the topic.
Alexander Slyshalov medal 5006 1 year 164 days ago
, Thanks for your reply. But, unfortunately, the described situation is not entirely true. At first everything worked fine for me, I went into the races and could edit the livery. But then at some point this happened. From another Android device everything is fine, from a computer everything works just fine. Namely, on my current phone, for unknown reasons, these functions in the game stopped working.
José Trujillo medal 6083 Community Manager 1 year 164 days ago
Hey again,
Unfortunately we can’t open an investigation since as mentioned, most possibly, the reason is due to the Russian regime. Thank you!
