ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Bugs

Solved
Getting token purchases applied to another account.

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Tim Ed Pat Barry medal 5016
1 year 153 days ago
What did you try to do?
I have tried to buy tokens for this account

What happened instead?
The system took up to 24 hours to credit me. When I was credited, they were applied to my Barking Ironworks team instead.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung S10 5G

What is the operating system?
Android

What is the version number of the operating system?
I cannot remember right now.

Can the bug be reproduced?
I think I have tried twice from this account and once from my SpareParts R Us account and the same has occurred.
All creditings occurred when I was on my Barking Ironworks account.

Additional comments:
If possible, could you please move my tokens around, or compensate me for this problem.
md-quotelink
Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 153 days ago
Hello Tim,

Please contact me via ticket so that I can help you solve this problem.
md-quotelink
Tim Ed Pat Barry medal 5016
1 year 153 days ago
That is done.
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.