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Forums > Global Forums (English) > Help & Support

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Raised a ticket

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Tough Nut medal 5076
1 year 150 days ago
I raised a ticket along with a file. How long does it take to process? 
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 150 days ago
Hello Tough Nut,

Could you tell me when you submitted the ticket? I can assure you that there is none of yours waiting to be answered.

Edit: You submitted a ticket 30 minutes ago and it was answered 5 minutes ago.
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Kevin Bissell medal 5000 Super Mod
1 year 150 days ago

Tough
I raised a ticket along with a file. How long does it take to process? 

So it seems the answer is 25 minutes LOL.
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