ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Bugs

Solved
Tokens spent without getting driver

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
Dule Verstappen medal 4857
1 year 176 days ago
What did you try to do?
I tried to buy a driver for 9 tokens and a few millions

What happened instead?
I didn't get the driver, but I lost money and 9 tokens...

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung A52 5G

What is the operating system?
Android

What is the version number of the operating system?
One UI 5.0, 13

Can the bug be reproduced?
Try to get my tokens back please

Additional comments:
.
md-quotelink
Connor Cooper medal 5022 Super Mod
1 year 176 days ago
Hello,

I'm sorry to hear that you've been affected by an issue relating to the purchasing of a driver. 

I have flagged this thread to the support team to see if they are able to relocate the driver/refund your tokens and cash.
If possible, please can you add the driver's name and/or link to your thread to make it easier for the support team to find.

Thank you. 
md-quotelink
Dule Verstappen medal 4857
1 year 176 days ago

Connor
Hello,

I'm sorry to hear that you've been affected by an issue relating to the purchasing of a driver. 

I have flagged this thread to the support team to see if they are able to relocate the driver/refund your tokens and cash.
If possible, please can you add the driver's name and/or link to your thread to make it easier for the support team to find.

Thank you. 



https://igpmanager.com/app/d=driver&id=12702566&tab=attributes
md-quotelink
Ovih Sapiens medal 5155 SUPPORT AGENT
1 year 176 days ago
Hello,

I'm sorry for what happened to you. I've refunded the 9 tokens you spent. There was no loss of money in your account as I've been able to check, just the 9 tokens.
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.