I paid for tokens and didn't get it

What did you try to do?
Buy tokens

What happened instead?
I didn't receive my tokens

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Wiko

What is the operating system?
Android

What is the version number of the operating system?
I don't know...I just want what I paid for

Can the bug be reproduced?
I don't know

Additional comments:
This is the second time this has happened. I should get what I paid for. Do I need to send a screenshot of my purchase from Google Play

I have the same problem (0)

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Kevin Bissell Super Mod
1 year 174 days ago

Hello Charlie.

We're sorry you did not receive your tokens right away.
Ending the iGP Manager app's background process, also known as a force quit, then restarting the app may help redeem your purchase and the tokens added to your account.
If the tokens still have not appeared, please log into the iGP Manager account you made the purchase with. Then, submit a request for assistance by visiting the Help page at the bottom of the side menu in your iGP Manager account and opening the Help & Support tab. Please provide the receipt(s) you received via e-mail from Google Play in your request so we may award the Tokens manually.
(NOTE: Do not attach bank or credit card statements or receipts from PayPal.)

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