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Forums > Global Forums (English) > Bugs

Solved
Misleading prices

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Snake Plisskin medal 5365
1 year 94 days ago
What did you try to do?
Just bought tokens, the price says $6 and change for 180 tokens, $0.99 for 1030 tokens.

What happened instead?
charged me $18.99.
1030 tokens for $0.99 but charged $99.99

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung S21fe

What is the operating system?
Android

What is the version number of the operating system?
13

Can the bug be reproduced?
I do not know.

Additional comments:
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 94 days ago
Hello Snake,

It's a visual bug. Obviously I myself would have doubts if I saw such a price. You have to clear your cache to get the prices right.
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Snake Plisskin medal 5365
1 year 80 days ago
Thank you for the reply. I clear game cache every week.
As far as the prices I though they may have been on sale or price reduction, like other games do from time to time where you need to buy stuff to get and stay competitive.
Thank you for the clarification. 
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