Race Management medal 5083 1 year 92 days ago
What did you try to do?
I cannot save my strategy anymore and what's worse I now cannot watch my races. An ongoing problem that still hasn't been solved
What happened instead?
I went mad
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung Galaxy AO4s
What is the operating system?
Android
What is the version number of the operating system?
Version 13
Can the bug be reproduced?
I don't know
Additional comments:
Please fix it
Ovih Sapiens medal 5304 
SUPPORT AGENT 1 year 92 days ago
Hello Dominic,
Why can't you save your strategy? What is the error you have? Could you detail it? Thank you
Race Management medal 5083 1 year 92 days ago
Well you set a strategy before a race. Tyre choice - fuel load - etc. You then save it. In my case it doesn't save. Instead the game sets it's own strategy - different tyre choice, fuel strategy and so forth. Sometimes my cars get disqualified. Lately, to make things worse, I have been unable to watch my races. Its annoying.
Ovih Sapiens medal 5304 SUPPORT AGENT 1 year 92 days ago
Hello Dominic,
Can you tell me the last races where this has happened to you?
Race Management medal 5083 1 year 92 days ago
In terms of not being able to watch the race, It happened yesterday. The GP was China. It didn't just happen to me on this occasion, it also happened to Lazarus Newborn, culminating in both of us being disqualified. The problem of not being able to save the strategy has been going on for ages. Almost since I started playing the game. I have reported this before but nothing was done about it. In order to alleviate the problem I would have to set my strategy before qualifying and then leave the phone on that page until the game goes to the race. It would work sometimes but now it's irregularities and the fact that I am failing to watch the races have become a serious problem. I am hosting a league. This doesn't help.
Red Craigie medal 5246 Super Mod 1 year 91 days ago
Hello Dominic
For the strategy failing to save. Have you cleared the cache if you are playing in the app, or your browser cache if you are accessing the settings through the browser. I've encountered cases in the past where a clear cache has fixed this issue so as much as it's often used as a first step, please do try it.
If you are accessing through the app, you can clear the cache by tapping n the top right and then going to settings and pressing clear cache.
If it's browser, it's different from browser to browser but if you are struggling let me know and i'll do what I can to help.
